Utopia Skye - Privacy Policy

This privacy policy sets out how Utopia Skye uses and protects any information that you give us.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 05/25/2018.  If required we will notify you via email of changes to this policy.

What we collect
We may collect the following information:

First and Last Name
Avatar First and Last Name
Email address (only for local accounts)
Birthdate (only for local accounts)
UUID (for HG visitors and local accounts)
IP Address (this is stored transiently, unless needed for a security reason)

*NOTE: For transparency, you also should be informed that your Avatar Name and UUID is exchanged between grids and grid users, for things such as Friendships, Friendship Requests, Instant messages, Profiles,  and inventory exchanges, regardless if you actually travel to a foreign grid.

What we do with the information we gather
We require this information for you to access the Utopia Skye Grid, and to verify age appropriatness, as well as should you choose offline messages to email.

Internal record keeping.
We may use the information to improve our services.
We may periodically send emails about support issues or new features.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Creator Consent
If you create and distribute items in any way, freebies, by selling them, avatar to avatar transfers or via the Hypergrid, you are agreeing that some of your information, ie Avatar Name and UUID, for the storage of original creator data, this information will be stored beyond requests for deletion.  This is in compliance with the GDPR clause enabling the system to maintain function as intended.

Links to other websites
Our website or services may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to contact you with offers strictly from us.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.